Introduction

African Golf Escapes is committed to protecting the privacy and personal information of our clients. This policy outlines our compliance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and the Promotion of Access to Information Act (PAIA). We adhere to the highest standards to ensure the confidentiality, integrity, and availability of personal information.

Protection of Personal Information Act (POPIA)

1. Purpose The purpose of POPIA is to protect personal information processed by public and private bodies. African Golf Escapes is dedicated to ensuring that your personal information is collected, stored, and processed in a manner that respects your privacy.

2. Collection of Personal Information We collect personal information necessary for the provision of our services, including name, contact details, payment information, and preferences. This information is collected directly from you or through our trusted partners.

3. Use of Personal Information Your personal information is used to:

• Provide and manage our services.
• Process payments securely.
• Communicate with you regarding your bookings and inquiries.
• Improve our services and tailor our offerings to your preferences.

4. Disclosure of Personal Information We do not disclose your personal information to third parties without your consent, except where required by law or necessary for the provision of our services.

5. Security of Personal Information We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or damage. This includes secure storage, encryption, and regular security assessments.

General Data Protection Regulation (GDPR)

1. Lawful Basis for Processing We process personal information based on lawful grounds, including consent, contractual necessity, and legitimate interests. You have the right to withdraw your consent at any time.

2. Data Subject Rights Under GDPR, you have the following rights:

• Access: Request access to your personal information.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information.
• Restriction: Request restriction of processing under certain conditions.
• Portability: Request transfer of your personal information to another party.
• Objection: Object to the processing of your personal information.

3. Data Transfers We ensure that any transfer of personal information outside the European Economic Area (EEA) is conducted in compliance with GDPR requirements, including the use of appropriate safeguards.

Promotion of Access to Information Act (PAIA)

1. Purpose PAIA promotes transparency and accountability by providing individuals with the right to access information held by public and private bodies.

2. Access to Information You have the right to request access to records held by African Golf Escapes. Requests must be made in writing and submitted to our Information Officer.

3. Information Officer Our Information Officer is responsible for ensuring compliance with PAIA and facilitating access to information requests. Contact details for the Information Officer are provided below.

Contact Information

Information Officer: Peter Botha Email: peter@africangolfescapes.com Phone: +27767064032

African Golf Escapes is committed to protecting your personal information and ensuring compliance with POPIA, GDPR, and PAIA. We value your trust and strive to provide a secure and transparent environment for your golf vacation needs. If you have any questions or concerns regarding our privacy practices, please contact our Information Officer.